Shipping policy

Shipping Policy

Last Updated: October 18, 2026

At Nestava Living, we believe that a great shopping experience should continue long after checkout.

We aim to make shipping simple, transparent, and reliable, so you know what to expect from the moment you place your order until it reaches your doorstep.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Business days generally exclude weekends and public holidays.

During busy shopping periods or periods of high demand, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details when available.

2. Estimated Delivery Times

We offer shipping to supported destinations worldwide.

Our estimated delivery times after order processing are:

Destination Estimated Delivery
United States 7–15 business days
Europe 7–15 business days
Other International Destinations 8–20 business days

Please note that these are estimated delivery windows, not guaranteed arrival dates.

Delivery times may vary depending on your location, shipping carrier, customs procedures, and other factors.

The estimated delivery period begins after your order has been processed and dispatched.

3. Shipping Rates

We offer free shipping on orders over $50 USD.

For orders below $50 USD, applicable shipping fees will be calculated and displayed at checkout before you complete your purchase.

Any available shipping options and final shipping charges will be shown before payment.

4. Order Tracking

We want you to stay informed throughout your delivery journey.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

You can use your tracking number to follow your shipment through the carrier's tracking service or our Track Your Order page.

Please allow a few days after dispatch for tracking updates to appear.

5. Shipping Delays

While we work to ensure timely deliveries, occasional delays may occur due to circumstances such as:

  • Customs inspections or clearance procedures.

  • Carrier disruptions or transportation delays.

  • Weather conditions.

  • Public holidays or high-volume shopping periods.

  • Incorrect or incomplete delivery information.

  • Other unforeseen circumstances.

If your order is significantly delayed, please contact our customer support team so we can investigate and assist you.

Your statutory delivery rights remain unaffected.

6. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where these charges are not collected during checkout, they may be payable by the recipient, subject to applicable law.

We recommend reviewing your country's import requirements before placing an international order.

7. Incorrect or Incomplete Shipping Information

Please ensure that your shipping address and contact details are accurate before completing your purchase.

If you notice an error, contact us as soon as possible at support@nestava.store.

We will do our best to assist you before your order is dispatched.

However, once an order has entered fulfillment or has been shipped, changes to the delivery address may no longer be possible.

8. Lost, Missing, or Damaged Packages

If your package appears lost, arrives damaged, or is marked as delivered but cannot be located, please contact us at support@nestava.store.

Include your order number and a description of the issue. Photographs may be requested for damaged items.

Our customer support team will review the situation and help determine the appropriate next steps.

Nothing in this policy limits your rights under applicable consumer protection laws.

9. Multiple Shipments

Some orders may contain products that are shipped separately due to fulfillment arrangements or product availability.

If your order is delivered in multiple shipments, you may receive separate tracking information for each package.

Additional shipping charges will not be imposed after checkout without your agreement.

10. Contact Us

If you have questions about shipping, delivery estimates, tracking, or an existing order, our team is here to help.

Email: support@nestava.store

Website: https://nestava.store

Typical Response Time: 24–48 business hours.

Thank you for shopping with Nestava Living.

Inspired Living Starts Here.